Finance Service

The Finance Service is committed to responsible and sustainable financial planning and performance, supporting the University’s strategic and operational plans within a changing funding landscape and wider financial environment.

The Finance Service plays an essential role in supporting all Academic Departments, Colleges and other Professional Services areas across the University. We provide analysis and advice to assist with decision making that impacts the University's financial sustainability, whilst ensuring value for money and supporting the wider University Strategy.

How to Pay Your Invoice 

1.  Direct Debit

Direct debit is the University's preferred payment method.  This is an automatic process saving time and expense.

You need to have a UK bank account to set up a direct debit mandate.

Overseas Students will find that most UK banks offer a simple account that can pay direct debits.

Direct Debit mandates must be set up at least 14 days in advance of the expected collection date.

Your Direct Debit mandate can be set up in one of the following ways:

1. Online www.dur.ac.uk/direct.debits/ . You will need the student ID number and date of birth to access this secure web page. 
2. On paper - please request a paper mandate form from studentbilling.query@durham.ac.uk
3. If you have any queries regarding Direct Debit please email studentbilling.query@durham.ac.uk  or telephone 01668 268875 / 01962 436874
   
   

2.  International Bank Transfer or International Card for Overseas Students -Flywire 

Not all overseas students can set up a UK bank account to operate direct debits and we have an additional method for transferring funds from an overseas bank account: 

• Visit dur.flywire.com and choose your country and the amounts you are paying in GBP 
• Choose your payment method and make your payment to Flywire 
• Enter your details and those of the student you are paying for 
• Track and confirm your payment by email, SMS or by logging into dur.flywire.com
• Pay in over 70 currencies 
• Pay by bank transfer or international credit / debit card (Alipay and Wechatpay are available) 
• Eliminate bank fees and enjoy excellent exchange rates 
• Track your payment from start to finish 
• Pay from any country and any bank 

Feel safe, with 24/7 dedicated multilingual customer support.

3.  Recurring card arrangement by Debit / Credit Card: 

Please contact the team on one of the numbers below if you wish to set up a recurring card arrangement to schedule collection of you termly or monthly instalments.  Please do not use these numbers for one off payments.

0191 3496031

0199 3226408

0191 3496097

0191 3498234

Once an arrangement has been set up you will receive an email showing the schedule of payments.  You will receive an email after each attempt to collect a payment to advise if it was successful or unsuccessful.

Or

4.  One time Card Payment

If you wish to make a one off payment then simply email  finance.cashiers@durham.ac.uk with your student ID number saying how much you wish to pay. The staff will part complete a web form and send a link to you for you to enter the card details. The advantages to this method are: 

• You do not have to provide your card details to a member of staff 
• The external web page is secure 
• You will receive a receipt to confirm payment has been accepted.

You can also make a payment in person, if you prefer to do this please come to Mountjoy Centre.  We are open every Tuesday and Thursday between 8:30am and 5:00pm

Alternatively, we can also be contacted by telephone on the following numbers:

0191 3496041

0191 3498239

0191 3496075

5. Bank Transfer or  Internet banking into the Universitys Bank Account

Durham University, Barclays Bank, 1 Churchill Place, London, E14 5HP

Sort Code:                 20-27-66

Account Number:      60897507

Europe:                      IBAN GB79 BARC 2027 6660 8975 07

Worldwide:                Swift Code BARC GB22

Reference:                 Please quote an invoice / transaction number or your University Student ID number.