Concerned About Someone?
What to do if you are concerned about someone.
Crisis Information
If you or someone you know is at risk, or in urgent need of emotional support, there is information on a range of internal and external resources offering support and guidance.
For non-urgent concerns
- College Support for general welfare issues such as not settling-in, homesickness and any academic or course concerns. College student support team email addresses and telephone numbers will be on the college webpages.
- Disability Support
- Student Financial Support Office
- Student Immigration Service
- The student’s GP for health concerns: physical or mental health
If the student is unwilling to access support you can email the Counselling & Mental Health Service at cmh.service@durham.ac.uk or call 0191 334 2200 to speak to a member of staff about your concerns.
If your concern is related to sexual violence, further information is available at Sexual Misconduct & Violence: Prevention and Response - Durham University
Please remember that, whilst we can receive and consider your concerns and offer general advice, we cannot share any information about a student. Durham University respects students as independent adult learners and is obligated under data protection law to hold student data confidentially. We appreciate this can be distressing and frustrating and we endeavour to help within these limitations.
Remote resources
Wellbeing resources for students and families/parents to access remotely.
Mind
Student Minds
NHS
RC Psych
Charlie Waller
Get in touch
How you can find and contact the Durham University Counselling & Mental Health Service.
Contact Us
Durham University Counselling & Mental Health Service
Palatine Centre
Stockton Road
Durham
DH1 3LE
Telephone: 0191 334 2200