Crisis Information
Advice, help and support in times of crisis.
If you feel at risk, or in urgent need of emotional support, you can call our 24-hour NHS crisis service via 111.
If you are not in Durham you can find your local mental health crisis service at: https://www.nhs.uk/nhs-services/mental-health-services/where-to-get-urgent-help-for-mental-health/
You can also call your out-of-hours GP. Your GP can provide urgent medical/psychiatric attention or referral and has overall responsibility for your physical and mental healthcare.
If the situation is life-threatening, go to the Accident & Emergency department at your nearest hospital which is open 24 hours every day.
The Samaritans offer a 24/7 listening service for anyone experiencing a mental health crisis or needing to talk. It is anonymous and non-judgmental and available on 116 123 (Freephone).
Shout 85258 is a free, confidential, 24/7 text messaging support service for anyone who is struggling to cope. By texting the word ‘SHOUT’ to 85258 you begin a conversation with a trained Shout Volunteer, who will text back and forth. You share only what you feel comfortable with.
Get in touch
How you can find and contact the Durham University Counselling & Mental Health Service.
Contact Us
Durham University Counselling & Mental Health Service
Palatine Centre
Stockton Road
Durham
DH1 3LE
Telephone: 0191 334 2200