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Instant Access Hardship Fund 

For those in need of immediate financial assistance

The Instant Access Hardship Fund is available for students in need of immediate financial assistance. This funding is available in addition to the University’s existing Student Support Fund.

What is the Instant Access Hardship Fund for?

The Fund is there to ensure that you can purchase essentials – particularly food – until further support can be considered by the Student Support Fund, or while you are awaiting funds from another source.

Support for other essentials, such as travel to/from campus or a placement, can also be considered.

Who is eligible for the Instant Access Hardship Fund?

Any Durham University undergraduate or postgraduate student is eligible, including students who have temporarily suspended their studies. Those who have not yet been able to complete the registration process and are therefore unable to access their maintenance loan can also apply.

How do I apply?

1. Contact the Student Money Adviser: studentmoneyadviser@durham.ac.uk from your University email address and include your nine-digit student ID number.

2. Briefly explain why you are requesting immediate funds and show that you have insufficient funds to purchase essentials (this could be shown via a bank balance). Please note that further information may be requested to ensure that you receive the right support.

What support can I receive?

Support will depend on your individual circumstances and is usually provided in the form of digital supermarket vouchers. A monetary payment can also be provided if support is required for the following non-food essentials:

  • travel to/from campus
  • gas/electric (if ‘pay as you go’/top-up meter)
  • prescriptions.

The Student Money Adviser can also offer appointment to discuss your situation in more detail and offer guidance around budgeting and/or direction to other forms of financial support.

How many times can I ask for help?

The Fund is intended as a short-term solution and should not be relied upon for long-term support.

However, depending on the outcome of your conversation with the Student Money Adviser, you may be able to seek further support after your initial application.