Professor Alexander Easton, who works in our Psychology department, explores at what point you should start to feel concerned if you or a loved one start to forget things.
Forgetting in our day to day lives may feel annoying or, as we get older, a little frightening. But it is an entirely normal part of memory – enabling us to move on or make space for new information.
In fact, our memories aren’t as reliable as we may think. But what level of forgetting is actually normal? Is it OK to mix up the names of countries, as US president Joe Biden recently did? Let’s take a look at the evidence.
When we remember something, our brains need to learn it (encode), keep it safe (store) and recover it when needed (retrieve). Forgetting can occur at any point in this process.
When sensory information first comes in to the brain we can’t process it all. We instead use our attention to filter the information so that what’s important can be identified and processed. That process means that when we are encoding our experiences we are mostly encoding the things we are paying attention to.
If someone introduces themselves at a dinner party at the same time as we’re paying attention to something else, we never encode their name. It’s a failure of memory (forgetting), but it’s entirely normal and very common.
Habits and structure, such as always putting our keys in the same place so we don’t have to encode their location, can help us get around this problem.
Rehearsal is also important for memory. If we don’t use it, we lose it. Memories that last the longest are the ones we’ve rehearsed and retold many times (although we often adapt the memory with every retelling, and likely remember the last rehearsal rather than the actual event itself).
In the 1880s, German psychologist Hermann Ebbinghaus taught people nonsense syllables they had never heard before, and looked at how much they remembered over time. He showed that, without rehearsal, most of our memory fades within a day or two.
However, if people rehearsed the syllables by having them repeated at regular intervals, this drastically increased the number of syllables that could be remembered for more than just a day.
This need for rehearsal can be another cause of every day forgetting, however. When we go to the supermarket we might encode where we park the car, but when we enter the shop we are busy rehearsing other things we need to remember (our shopping list). As a result, we may forget the location of the car.
However, this shows us another feature of forgetting. We can forget specific information, but remember the gist.
When we walk out of the shop and realise that we don’t remember where we parked the car, we can probably remember whether it was to the left or right of the shop door, on the edge of the car park or towards the centre though. So rather than having to walk round the entire car park to find it, we can search a relatively defined area.
As people get older, they worry about their memory more. It’s true that our forgetting becomes more pronounced, but that doesn’t always mean there’s a problem.
The longer we live, the more experiences we have, and the more we have to remember. Not only that, but the experiences have much in common, meaning it can become tricky to separate these events in our memory.
If you’ve only ever experienced a holiday on a beach in Spain once you will remember it with great clarity. However, if you’ve been on many holidays to Spain, in different cities at different times, then remembering whether something happened in the first holiday you took to Barcelona or the second, or whether your brother came with you on the holiday to Majorca or Ibiza, becomes more challenging.
Overlap between memories, or interference, gets in the way of retrieving information. Imagine filing documents on your computer. As you start the process, you have a clear filing system where you can easily place each document so you know where to find it.
But as more and more documents come in, it gets hard to decide which of the folders it belongs to. You may also start putting lots of documents in one folder because they all relate to that item.
This means that, over time, it becomes hard to retrieve the right document when you need it either because you can’t work out where you put it, or because you know where it should be but there are lots of other things there to search through.
It can be disruptive to not forget. Post traumatic stress disorder is an example of a situation in which people can not forget. The memory is persistent, doesn’t fade and often interrupts daily life.
There can be similar experiences with persistent memories in grief or depression, conditions which can make it harder to forget negative information. Here, forgetting would be extremely useful.
So forgetting things is common, and as we get older it becomes more common. But forgetting names or dates, as Biden has, doesn’t necessarily impair decision making. Older people can have deep knowledge and good intuition, which can help counteract such memory lapses.
Of course, at times forgetting can be a sign of a bigger problem and might suggest you need to speak to the doctor. Asking the same questions over and over again is a sign that forgetting is more than just a problem of being distracted when you tried to encode it.
Similarly, forgetting your way round very familiar areas is another sign that you are struggling to use cues in the environment to remind you of how to get around. And while forgetting the name of someone at dinner is normal, forgetting how to use your fork and knife isn’t.
Ultimately, forgetting isn’t something to fear – in ourselves or others. It is usually extreme when it’s a sign things are going wrong.
Our Department of Psychology prides itself on being a collegiate and welcoming department, committed to success for all who work here. Through dedicated teaching sessions, an optional placement module, external speakers and even an employability retreat – we actively prepare students for working life.
We are proud to be ranked in the Top 10 Psychology departments in the UK by The Complete University Guide 2022 and in the World Top 100 in the QS World University Rankings by Subject 2023. 
Feeling inspired? Visit our Psychology webpages to learn more about our postgraduate and undergraduate programmes.
Durham University is a top 100 world university. In the QS World University Rankings 2024, we were ranked 78th globally.
/prod01/prodbucket01/media/durham-university/research-/73895.webp)