BUSI4A315: CRISIS MANAGEMENT (FT)

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• To explore, at an advanced level, the nature of crisis management including the key related areas of risk assessment, human factors and organisational turnaround.
• To examine the strategic and operational implications of crisis management.

• The nature of Crisis Management.
• Modelling the Crisis Process.
• The Crisis-Prone Organisation.
• The Nature of Human Error and Organisational Failures.
• The Nature of a Safety Culture.
• Post-Crisis Turnaround Strategies.
• Developing the Crisis-Prepared Organisation.

Subject-specific Knowledge:

• Upon successful completion of the module, the students will:
• have a detailed understanding of the nature of, and principal concepts in, crisis and risk management;
• have an advanced understanding of the relationship of various organisational levels with crisis management;
• have a critical appreciation of the importance of organisational learning within the process of crisis prevention.

Subject-specific Skills:

• Upon successful completion of the module, the students will:
• be able to identify the main phases of crisis management and the pre-cursors for each phase, and have a critical appreciation of the relationships between them;
• be able to identify a crisis portfolio for an organisation with which they are familiar;
• be able to develop appropriate corporate strategies for crisis and risk management.

Key Skills:

• Written communication; planning, organising and time management; problem solving and analysis; using initiative; computer literacy.

• Learning outcomes will be met through a combination of lectures, groupwork, case studies and discussion, supported by guided reading. The written assignment will test students' understanding of relevant concepts and their ability to apply and interpret what they have learned to the analysis of a particular issue in depth.

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