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BUSI4ZC15: OPERATIONS MANAGEMENT

It is possible that changes to modules or programmes might need to be made during the academic year, in response to the impact of Covid-19 and/or any further changes in public health advice.

Type Open
Level 4
Credits 15
Availability Not available in 2024/2025
Module Cap
Location Durham
Department Management and Marketing

Prerequisites

  • None.

Corequisites

  • None.

Excluded Combinations of Modules

  • None.

Aims

  • To provide students with an advanced understanding of the core components for successful operations and production management in a global and networking context.

Content

  • Operations strategy development and managing operations
  • Linking operations and production to other functions within an organisation
  • Designing services, products and delivery systems
  • Types of manufacturing processes
  • Factors determining location and layout of plants
  • Planning and managing capacity
  • Integration between operations and product innovation
  • Support of operations through technology applications
  • Integration with suppliers: designing a supplier portal
  • Measuring operations and production performance
  • Towards the supply chain management: operations in a global context

Learning Outcomes

Subject-specific Knowledge:

  • Upon successful completion of the module, the students will:
  • have an advanced knowledge of the key themes, tasks and concepts of efficient and effective operations and production management, from the traditional approach to the emerging model of the production network.
  • have a critical understanding of the strategic role of operations and production within an organisation and the key tasks associated with these functions.
  • have developed a critical awareness of the different requirements in operations strategy and design for services and for products .
  • have a specialist knowledge of the scope covered by operations and production management.
  • have a deepened awareness of the links which operations and production have to supply chain management overall.
  • have advanced knowledge of selected techniques, approaches and technologies within operations and production management, with specific attention to integration with the suppliers network.
  • have a specialist knowledge of the scope covered by operations and production management.

Subject-specific Skills:

Key Skills:

  • Written communication; planning, organising and time management; problem solving and analysis; using initiative; computer literacy.

Modes of Teaching, Learning and Assessment and how these contribute to the learning outcomes of the module

  • Learning outcomes will be met through a combination of lectures, group work, case studies, class exercises and discussions, supported by guided reading.
  • The assessment of the module by written assignment is designed to:
  • test the acquisition and articulation of knowledge and critical understanding;
  • test skills of application and interpretation.

Teaching Methods and Learning Hours

ActivityNumberFrequencyDurationTotalMonitored
Full-day sessions combining lectures, group work, case studies, class exercises and discussions.28Yes
Preparation and Reading122 
Total150 

Summative Assessment

Component: Written AssignmentComponent Weighting: 100%
ElementLength / DurationElement WeightingResit Opportunity
Written Assignment4,000 words (max)100 

Formative Assessment

Classroom-based exercises involving individual and group analyses and presentations on specific business situations/problems relevant to the learning outcomes of the module. Oral and written feedback will be given on a group and individual basis as appropriate.

More information

If you have a question about Durham's modular degree programmes, please visit our Help page. If you have a question about modular programmes that is not covered by the Help page, or a query about the on-line Postgraduate Module Handbook, please contact us.

Prospective Students: If you have a query about a specific module or degree programme, please Ask Us.

Current Students: Please contact your department.