Undergraduate Freshers 2024-25 - Pre-arrival Tasks Part One

We know this is a busy time for you and that you are excited as you prepare to come to Hatfield College. Even so, it is important that you complete the following tasks before coming to Hatfield. Please revisit these pages on a regular basis while information and links are being uploaded.

Nic Kendall

Assistant Master

Pre-Arrivals Task - Part One

Task	Description
Confirm your place	Follow the instructions to confirm your University place with us. You need to do this within 7 days of receiving your confirmed decision.
Keep your email up to date	Make sure that your registered email address is up to date, and not one that is linked to your previous school or college which will have a time-restriction on it; important information may be sent via email to your registered address in the next few weeks, before you have access to your university account. You should check your emails regularly in the coming weeks for important updates.
Enrolment and Registration	Once you have completed your Final Acceptance Form on your Applicant Portal, and your college allocation has been confirmed, you will be invited to enrol with the University. It is vitally important that you complete online enrolment before arriving in Durham. During busy periods it may take a couple of weeks for the Admissions Team to confirm your college allocation, so please be patient, particularly after A-Level Results Day. Once the University is ready to enrol you, two emails are sent to the personal email address you provided on your application. One email contains your IT account username The second email explains how to derive your password The emails will be sent 24 hours apart, from no.reply@durham.ac.uk. Be sure to regularly check your junk folder for these emails. If you do not receive an email, please contact the IT Service desk. Once you receive both emails: Visit our Change Password page and update your password Set up Multi Factor Authentication so that you can log into your University IT account. Log in to Banner Self Service to enrol with the University Complete online enrolment and upload a photo for your campus card as soon as possible 'Confirm Enrolment' at the bottom of the page - sometimes this crucial step gets missed!
Student Levies Selection and Payment	Please read about student levies and make the appropriate selections (with payment as appropriate). The Hatfield Trust provides bursaries which cover some of those levies for students from lower-income households, so no charge is payable. ALL students are asked to select the appropriate items as they wish on the options tab, according to whether they believe they are eligible for a bursary or not. When the University reviews notifications of household incomes, the College will confirm eligibility for a bursary. Corrective payments and refunds become due then.
Free Meet and Greet Service	For NEW INTERNATIONAL STUDENTS ONLY. The International Office organises a free coach transfer service as part of their 'Meet and Greet Service' on Wednesday 25 September and Thursday 26 September 2024. International students will need to book online to register for this service. If you have queries regarding visa applications, requirements or PBS checking, these should be directed to the International Office.
Essential Medical Information	One of your top priorities is to register with doctors at a local medical practice so that you can access healthcare in Durham when you need it. Your choice of medical practice will be determined by the area in which you live. The practice area of the Claypath and University Medical Group covers the University and the Colleges. All new students can pre-register online with the Claypath and University Medical Group by completing the pre-registration online form. The form asks whether you have an NHS number or not. You will only have a number if you have previously registered with a doctor in the UK, but you can still complete this online registration if you are an overseas student and don’t already have an NHS number. Starting at Durham can be a busy and exciting time so, if you have a long-term medical condition and require medication, we recommend bringing sufficient medicines to last for the first couple of months of your time here.
Vaccinations	Before coming to University we also recommend you ensure that your vaccinations are up to date. Please consult your current doctor to check if you have had vaccines for the infections below and, if you have not, arrange to receive them before coming to Durham. If you are unable to receive any of these vaccinations before you arrive in Durham, register with a medical practice as soon as possible on arrival (see 'Essential Medical Information' above) and seek advice about accessing vaccinations. *Meningitis (MenACWY)* It is extremely important that all students have had a vaccination to prevent meningitis and septicaemia, which can be deadly. Please ensure that you have received the MenACWY vaccine which is highly effective in preventing illness caused by the four meningococcal strains, including the Men W strain. *Measles, Mumps and Rubella (MMR)* In recent years there has been an increase in cases of measles and mumps in students at universities. Please check that you have had the necessary two doses of the combined MMR (measles, mumps and rubella) vaccination. Coronavirus (Covid-19) You’re encouraged to make sure you are up to date with your Covid-19 vaccinations, an important measure to keep our community safe.
Bank Letters	If you are setting up a student bank account, your bank may ask you for proof of study. Please note that you will be able to download this once you have access to University systems, from Banner Self-Service.
Consent Matters: Boundaries, Respect and Positive Intervention, Online Training	COMPULSORY FOR ALL NEW STUDENTS: Durham University recognises the significant impact of all experiences of sexual violence and is committed to promoting a culture in which sexual violence is not tolerated and will be addressed. To achieve this, all members of our University have a responsibility for upholding the principles of dignity and respect. Before the conclusion of Welcome and Orientation Week, all new students are therefore expected to complete the online course, 'Consent Matters; Boundaries, Respect and Positive Intervention', which is available on Oracle Learning before participation in College-based clubs, societies or committees, or activities with Experience Durham. Access to Oracle Learning will be available to you upon completion of your University registration and you will also receive an email with a link to the course. During Welcome and Orientation Week, we will require you to confirm that you have, or will, complete this course. Questions about the course should be directed to the Student Support Office who will be happy to discuss the course with you. We hope that all students will find the course interesting and commit to maintaining our valued culture of respect at Durham University. The University's Sexual Misconduct and Violence Policy and Procedure can be found here.

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Pre-Arrival Tasks - Part Two

Task	Description
Hatfield College Freshers Handbook 2024	Written by your Senior Freshers' Reps, this guide will help you through your arrival in College.
Matriculation Photograph	Matriculation ceremonies are held annually in the Cathedral to welcome new students to Durham University. Students attend the Matriculation ceremony by College. After matriculation we have an official photographer to take the Hatfield Freshers' Photo to commemorate the special day. If you would like to order a photograph in advance, please follow the link.
Hatfield College Mentoring System	Find out what the mentoring system is all about.
Residence Charges	If you live in College-provided accommodation, please carefully read the important information about residence charges.
How to pay your University charges	Summary information about tuition fees and accommodation charges and how to set up payment options.
Managing your Finances	Take time to ensure you have planned your finances for the duration of your degree. Details confirming what you need to do to ensure that you have made the necessary financial arrangements before term begins, the costs involved, along with information concerning the financial support options which may be available to you during your time at University.
Endsleigh Insurance Contents Cover	Take a look at the contents insurance which Durham University has arranged for you with Endsleigh. Ahead of arriving, register with My Endsleigh, a personalised account area for your insurance policy. Once registered, you can confirm the contents cover arranged by Endsleigh, then instantly access your cover details and policy documents, as well as contact the claims team at any time.
TV Licence	Decide whether you will need to buy a TV licence. This is a legal requirement if you watch live TV through any means in your room.
University Fire Safety	Fire Safety in student accommodation is extremely important for all the students at Durham University. Please watch our short video with some simple ‘do’s and don’ts’, on fire safety. Also, advice and information on items that are banned in your accommodation to ensure you are aware of all the risks, and know how to keep yourself and others safe.
Police University Liaison	Durham University enjoys a productive and positive working relationship with Durham Constabulary and in particular the City team. Watch PC Gary Thompson's welcome video offering advice on staying safe while living in Durham.
The Durham Inspired Award	The Durham Inspired Award is about your personal development and enrichment. Completing the Award will give you the edge to take into employment and into life more generally.
Student Enrichment Opportunities	At Durham, academic success is only half the story. Our transformative wider student experience will also help you develop as a person. Whatever you love doing, whatever you may like to try, you will find support and inspiration here.
Environmental Sustainability	At Durham University we’re developing new ways of thinking, shaping a better future for people and planet… but we can’t do it alone. Together we can make an impact. We are committed to reducing our environmental impact and improving the local environment. Greenspace was created to bring together all of Durham University’s environmental initiatives and activities. Join the Greenspace Movement!