Student lets (also known as shared housing)

What can I expect from an HMO?

Each person has their own bedroom, but shares essential facilities such as kitchen, bathroom and living spaces. Some properties might also have outdoor spaces, such as yards or driveways.  

Depending on the property and the terms set, your rent might include all bills. More commonly, you will have to pay bills for utilities (electric, gas etc) separately. 

How are HMOs managed? 

HMOs are managed either by private landlords or letting agents. Even in areas popular with students, you will typically still live alongside permanent city residents as part of the wider community.  

Letting agents act on behalf of a landlord and handle things like viewings, contracts, rent payments, and maintenance issues. 

In England, letting agents are subject to consumer protection law – which protects consumers from unfair business practices and poor-quality products and services.  

For HMOs with five or more bedrooms, you can check the HMO (House of Multiple Occupation) register from Durham County Council for more information on the property or the landlord.