BUSI44I15: Crisis Management (Online)

• None.

• None.

• Crisis Management (Taught)

• To explore the nature of crises and crisis management strategies
• To understand the key related areas of risk assessment, human intervention and organisational turnaround
• To examine the strategic and operational implications of crisis management planning

• The nature of Crisis Management
• Modelling the Crisis Process
• The Crisis-Prone Organisation
• The Nature of Human Error
• Organisational Failures
• The Nature of a Safety Culture
• Post-Crisis Turnaround Strategies
• Developing the Crisis-Prepared Organisation
• Developing and evaluating a Crisis Management Strategy

Subject-specific Knowledge:

• By the end of the module students should:
• have a critical understanding of the nature and principal concepts in crisis and risk management;
• have a grounded understanding of various individual and organisational factors contributing to crisis-proneness, preparedness and crisis management success;
• have a critical appreciation of the components of a successful crisis management plan.

Subject-specific Skills:

• By the end of the module students should:
• be able to identify the main phases in crisis development, the pre-cursors of each, and the relationships between them;
• be able to identify a potential crisis portfolio for an organisation;
• be able to analyse appropriate corporate strategies for crisis and risk management.

Key Skills:

• Effective written communication skills
• Planning, organising and time management skills
• Problem solving and analytical skills
• The ability to use initiative
• Advanced skills in the interpretation of data
• Advanced computer literacy skills

• The module is delivered via online learning, divided up into study weeks with specially produced resources within each week. Resources vary according to the learning outcomes but normally include: video content, directed reading, reflection through activities, opportunities for self-assessment and peer-to-peer learning within a tutor-facilitated discussion board. Tutors provide feedback on formative work and facilitate discussion board communication as well as being available for individual consultation as necessary (usually by email and Skype).
• The summative assessment of the module is designed to test the acquisition and articulation of knowledge and critical understanding, and skills of application and interpretation within the business context.

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