BUSI4AR15: Fundamentals of Operations and Supply Chain Management

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• To provide students with an in-depth understanding of the complexities of managing operations and supply chains.
• To provide students with an in-depth understanding of measuring operations and supply chain performance
• To provide students with an understanding of different mechanisms for improving operations and supply chain performance

• Operations Strategy
• Introduction to Supply Chain and Supply Chain Strategy
• Impact of global trends on operations and supply chain strategy
• Design of products and services and its impact on supply chain
• Process design and concept of flow and Lean Principles and Theory of Constraints
• Operations Planning and control including Sales and Operations Planning
• Quality management and ensuring quality across the supply chain
• Order to delivery strategies
• Principles of supply chain network design
• Demand Planning and basics of demand forecasting
• Inventory management
• Distribution Planning
• Inter-organisational relations, e.g. partnerships, internal and external integration, customer relationship management and supply chain coordination
• Causes and remedies for bullwhip effect
• Coordination in supply chain
• Overview of enterprise systems and digital technologies in operations and supply chain management
• Measuring Operations and Supply Chain performance

Subject-specific Knowledge:

• By the end of the module, students will :
• Develop critical understanding of key supply chain processes and how challenges associated with disruptions, globalization and the volatile environment impact those processes
• Develop critical understanding of how supply chain processes impact organisational and supply chain performance
• Develop pecialised knowledge of the suitability of relevant analytical techniques needed to plan and manage operations and supply chains. Develop critical understanding of the role of different digital technologies in managing and improving performance of supply chains.

Subject-specific Skills:

• By the end of the module, students should:
• Be able to design processes and plan operations within an organisation
• Be able to develop operations and supply chain strategies considering the external environment , internal resources and capabilities and competitive priorities of the business
• Be able to evaluate, measure and monitor operations and supply chain performance

Key Skills:

• By the end of the module, students should demonstrate enhanced skills of:
• Effective written communication
• Oral presentation
• Planning, organising and time-management
• Problem solving and analysis
• Data presentation and visualisation , interpreting and using data

• The module is delivered via a blend of on-site face-to-face teaching followed by online learning. On-site teaching will typically include a mix of taught input, group work and discussion, use of case studies to emphasize real-world applications, and industry-informed sessions. Online learning will be divided into study weeks and will typically include activities facilitated by the teaching team and specially produced resources. Facilitated activities will make use of a range of educational technologies to include digital collaboration spaces and live online sessions. Learning resouces vary according to the learning outcomes but typically include: video content, directed reading, reflective activities and opportunities for self-assessment.
• The written assignment will enable students to further develop their understanding and skills. It will test students acquisition and articulation of their knowledge and understanding and their ability to apply what they have learned in a particular context.
• The individual video presentation is designed to test students subject specific knowledge and skills and oral presentation skills.

The formative assessment serves to encourage students to study regularly and to monitor their learning progress. Students will undertake a series of activities aligned to the module content, which can include group presentations, case discussions, individual or group reflections on specific topics receiving ongoing feedback on theoretical knowledge and how it is applied.Tutors provide feedback on formative work and are available for individual consultation as necessary (usually by email and video call). Written feedback will be provided through email or on Learn Ultra.

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