Check out our Online FAQs for answers to a wide range of questions.
You can contact us using the Ask Us enquiry form below and we'll get back to you as soon as possible. To help us answer your query, please tell us a bit more about who you are.
Alternatively, you can call us on 0800 987 4120. Our phone lines are open Monday to Friday, 10am – 1pm.
Please note - our enquiries phone line will close at 1pm on Friday 19th December and will reopen at 10am on Monday 5th January 2026.
If you aren't sure whether you are a home or an international student, you can find out more from UKCISA (UK Council for International Student Affairs).